Privacy Policy
Last updated: February 2022
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the services and tells you about your privacy rights and how the law protects you.
While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to.
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/ Postal code, City
- Usage data
Usage Data
Usage data is collected automatically when using the service.
Usage data may include information such as your device’s internet protocol address (e.g IP address), browser type, browser version, the pages of our service that you visit, the time and the date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the services by or through a mobile device, we may collect certain information automatically, including but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever you visit our services or when you access the service by or through a mobile device.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:
• Cookies or browser cookies
A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting so that it will refuse cookies, our service may use cookies.
• Flash cookies
Certain features of our service may use local stored objects (or flash cookies) to collect and store information about your preferences or your activity on our service. Flash cookies are not managed by the same browser settings as those used for browser cookies.
• Web Beacons
Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example to count users who have visited those pages or opened an email and for other related website statistics (for example recording the popularity of a certain section and verifying system and sever integrity)
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser
We use both Session and Persistent cookies for the purposes set out below:
Cookies Policy / Notice Acceptance Cookies Type: Persistent cookies
Administered by: Charmhour
Purpose: These cookies identify if users have accepted the use of cookies on the website
Necessary Essential Cookies Type: Session cookies Administered by Charmhour
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies the services that you have asked for cannot be provided and we only use these cookies to provide you with those services.
To manage your account: To manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service of the service that are available to you as a registered user.
For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
To contact you: To contact you by email, telephone calls, SMS or other equivalent form of electronic communication, such as a mobile application push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you: With news, special offers and general information about their goods, services and